i love gongs – gonglove artlab

+302114059522 , info@ilovegongs.com

Zakinthou 9, Egaleo, Athens, GR-12243, Greece
10:30 – 14:00 & 18:00 – 21:00 EET
Mon-Tue-Thu-Fri with appointment

Frequently Asked Questions

Please read our FAQ.

If you need more information you can send us a message. 🙂

Do you ship Worldwide? Can i track my order?

Yes. When your order dispatches we send you a code so you can track its journey home.

What are the Shipping options and Shipping Charges?

To keep the shipping charges low, we use Registered Post for shipping 1-2 of Lovegongs worldwide and Registered Post or Post Parcel for 3-10 of LoveGongs. For an order including more than 10 LoveGongs please contact us.

Only for Greece LoveGongs are delivered door-to-door by DHL courier. 

We take great care in preparing and packaging LoveGongs for shipping. Each LoveGong is packaged in its own Gift-box with a free I Love Gongs vinyl sticker included.

Delivery prices are calculated in the shopping cart, however here are a few examples to give you an idea:

Destination1 LoveGong2 LoveGongs3 LoveGongs4 LoveGongs
USA11.50 €
Registered Post
18.90 €
Registered Post
30.40 €
Registered Post
37.80 €
Registered Post
EU10.50 €
Registered Post
13.90 €
Registered Post
24.40 €
Registered Post
27.80 €
Registered Post
Greece5.50 €
DHL Courier
8.00 €
DHL Courier
9.00 €
DHL Courier
12.00 €
DHL Courier
How long will delivery take?

We dispatch orders twice every week. An e-mail with the shipment tracking information will be sent to you at time of dispatch. If there is an item in your order that is available on back order, this means that the item is not currently available and it will be reproduced specially for you, so please allow 5-7 more days for the reproduction.

Orders within EU countries are usually delivered within 3-7 days from dispatch. Shipping to all other countries including U.S.A. takes between 3-10 days. For destinations in Greece allow 1-3 days.

Local taxes & duties for those outside the EU are the responsibility of the shopper or recipient in the country of destination.

What exactly happens after ordering?

When we receive your order, we select the LoveGongs you chose, we make a final quality check, we package them each in their own gift-box and prepare your package for dispatch. Within 1-3 days we deliver your package to the selected shipping option carrier who will bring your LoveGongs at home.

Do I receive an invoice for my order?

Yes, an invoice is e-mailed to you as soon as your order is sent, as attached pdf file, so you can keep it or print it for your records. The same invoice printed accompanied by the original printed receipt of the sale according to Greek laws, will be included in your package.

Send us an email